Most of our products are shipped from China. We use fast and reliable shipping channels to ensure timely delivery and that products arrive in good condition.

DDP (Delivery Duty Paid) means that the seller is responsible for all the costs and risks associated with delivering the goods to the buyer's location, including shipping, insurance, and import duties. The seller takes care of all customs clearance and pays any applicable taxes and duties, ensuring a hassle-free delivery experience for the buyer.

If you didn't receive your order due to a shipping issue, we will issue a full refund to the same payment method used for the purchase.

The delivery time varies depending on the product type and nature. On average, it takes 5-10 business days. For lead-acid replacement batteries, Powerwalls, and Energy Storage, it may take 15-20 business days. If there are any delays, we will notify you in advance so you can decide whether to proceed with or cancel the order.

You can reach us at +1 (251) 3734249 or text us on WhatsApp at +37253978702. You can also email us at shop@eementor.co. Additionally, you can contact us through our accounts on Facebook, Instagram, or LinkedIn. Please mention your order number so we can process your request quickly.

Yes, All the prices are tax-inclusive. However, Shipping cost is not included. The shipping cost will be updated during checkout when you enter your full address.